“1. The political-legal environment reflects the relationship
between the business and ___________.
a. labor unions
b. government
c. foreign trade
d. industry
2. Tangible goods that organizations use in conducting their
businesses are referred to as
_____________.
a. the money supply
b. information resources
c. capital
d. physical resources
3. A ____________ economy has characteristics of both
planned and market economies.
a. hybrid
b. mixed market
c. capitalist
d. privatized
4. A(n) ____________ occurs when the quantity supplied
exceeds the quantity demanded.
a. demand deficit
b. overage
c. surplus
d. shortage
5. _____________ occurs when two or more businesses vie for
the same resources or customers.
a. Competition
b. Socialism
c. Differentiation
d. Conflict
6. _____________ exists when an industry has only a handful
of sellers, most of which are large.
a. Monopolistic competition
b. Perfect competition
c. An oligopoly
d. A monopoly

Unit 1 Examination
40
BAM 105 Introduction to Business
7. Which of the following is NOT a factor of production?
a. labor
b. entrepreneurs
c. capital
d. government
8. In the market for breakfast cereals, only a few large
producers dominate the market. This
situation best describes which of the following?
a. monopolistic competition
b. monopoly
c. pure competition
d. oligopoly
9. Which of the following is an example of a natural
monopoly?
a. automobiles
b. motion pictures
c. electric companies
d. sporting goods
10. Economists refer to the pattern of short-term expansions
and contractions in the economy as
the _____________.
a. business cycle
b. consumer price index
c. standard of living
d. aggregate output
11. ____________ refers to ethical or unethical behaviors by
employees in the context of their jobs.
a. Business ethics
b. Social responsibility
c. Social ethics
d. Collusion
12.
Bob
Crawford
sold
shares
in
XYZ
Company
after
finding
out
from
XYZs
CEO
that
XYZs
stock
was about to drop in price. Bob engaged in _____________.
a. an accommodative stance to social responsibility
b. insider trading
c. whistle-blowing
d. misrepresentation of finances

Unit 1 Examination
41
BAM 105 Introduction to Business
13. A(n) _____________ stance to social responsibility
involves doing as little as possible and may
involve attempts to deny or cover up violations.
a. proactive
b. defensive
c. accommodative
d. obstructionist
14. The systematic analysis of an organizations success in
using funds earmarked for its social
responsibility goals is called a _____________.
a. community activist approach
b. social audit
c. government initiative
d. governmental mandate
15. The ethical norm of _____________ considers if the
decision is fair.
a. rights
b. justice
c. utility
d. caring
16. What is the most important source of money for
new-business start-ups?
a. grants
b. personal resources
c. the SBA
d. banks
17. _____________ are groups of small investors seeking to
make profits on companies with rapid
growth potential.
a. Venture capital companies
b. Business incubators
c. Investment clubs
d. Financial partnerships
18. Officers are _____________.
a. non-voting stockholders
b. members of the board
c. participate in day-to-day management
d. None of the above.

Unit 1 Examination
42
BAM 105 Introduction to Business
19. More than any other industry group, _____________ lends
itself to big business.
a. wholesaling
b. retailing
c. manufacturing
d. agriculture
20. A sole proprietorship depends primarily on the resources
of _____________.
a. the corporation
b. capital markets
c. a single individual
d. foreign investors
21. Developing countries are also called _____________.
a. viral marketers
b. geographic clusters
c. low-income countries
d. low middle-income countries
22. Which country dominates the Pacific Asia region
economically?
a. Taiwan,
b. Japan
c. China
d. South Korea
23. With a(n) _____________ exchange rate, the value of a
countrys currency remains constant
relative to that of another country.
a. fixed
b. floating
c. adjusted
d. indexed
24. Ford purchased Volvo. What does this illustrate?
a. foreign direct investment
b. strategic alliance
c. social responsibility
d. licensing arrangement

Unit 1 Examination
43
BAM 105 Introduction to Business
25. Selling a product abroad for less than the cost of
production is called ______________.
a. setting up a business office
b. dumping
c. direct foreign investment
d. imposing tariffs

1. A _____________ is a broad set of organizational plans
for implementing the decisions made for
achieving organizational goals.
a. strategy
b. mission
c. formula
d. function
2. _____________ are performance targets, the means by which
organizations and their managers
measure success or failure at every level.
a. Tactics
b. Mission statements
c. Strategies
d. Goals
3. Goals that generally extend beyond five years or more are
referred to as _____________.
a. long-term goals
b. strategies
c. short-term goals
d. intermediate goals
4. When Kodak adopts a goal of increasing its share of the
35mm film market by 10 percent
during the next eight years, it is called a(n) _____________
goal.
a. intermediate
b. tactical
c. long-term
d. short-term
5. E-partnering involves _____________.
a. hooking up to another companys inventory records
b. sharing a Web server with another company
c. buying shares of small companies that are similar to the
purchasing firm
d. buying shares of small companies that can provide
technology that the purchasing
company does not have

Unit 2 Examination
85
BAM 105 Introduction to Business
6. Scanning the environment for threats and opportunities is
referred to as _____________.
a. environmental analysis
b. organizational analysis
c. devising strategy
d. developing implementation tactics
7. The purpose of _____________ analysis is to better
understand a companys internal strengths
and weaknesses.
a. product
b. environmental
c. organizational
d. human resource
8. Which of the following is NOT a level of plans?
a. organizational plans
b. strategic plans
c. tactical plans
d. operational plans
9. Contingency planning is planning for _____________.
a. disasters
b. change
c. environmental analysis
d. organizational analysis
10. Hewlett Packards decision to move towards a more
centralized structure is an example of
_____________.
a. organizing
b. controlling
c. planning
d. leading
11. When each department targets a specific customer
category, departmentalization occurs along
_____________ lines.
a. functional
b. product
c. customer
d. process

Unit 2 Examination
86
BAM 105 Introduction to Business
12. Authority that flows up and down the chain of command is
called _____________ authority.
a. line
b. delegated
c. departmental
d. staff
13. Chief among the factors playing a part in determining an
organizations structure are
_____________.
a. mission and strategy
b. competition and technology
c. location and life-cycle stage
d. profitability and leverage
14. Which of the following structures rely on product
departmentalization?
a. functional
b. matrix
c. international
d. divisional
15. The term _____________ refers to all the activities
involved in making products, goods and
services for customers.
a. scheduling
b. planning
c. processes
d. operations
16. In a _____________ system, the customer is part of the
system during service delivery.
a. quality
b. high-contact
c. low-contact
d. customer
17. Machine, woodworking and dry cleaning shops typically
use _____________ layouts.
a. hybrid
b. product
c. custom-products
d. same-steps

Unit 2 Examination
87
BAM 105 Introduction to Business
18. Which of the following best describes total quality
management (TQM)?
a. the consistency of a products quality from unit to unit
b. the performance features offered by a product
c. the principle that quality belongs to everyone on the job
d. all activities involved in getting high-quality products
into the marketplace
19. Which of the following best describes business process
reengineering?
a. a program certifying that a factory, laboratory or office
has developed pollution-control
standards
b. the principle of looking at the supply chain as a whole
in order to improve the overall
flow through the system
c. a program certifying that a factory, laboratory or office
has met the quality management
standards of the International Organization for
Standardization
d. the redesigning of business processes to improve performance,
quality and productivity
20. _____________ are the total set of work-related
behaviors that the organization expects
employees to display.
a. Counterproductive behaviors
b. Organizational citizenship
c. Employees behaviors
d. Performance behaviors
21. Employees are given a voice in how they do their jobs
and how the company is managed in
_____________.
a. job design
b. participative management and empowerment
c. a piecework system
d. job enrichment
22. Job rotation is a type of _____________ program.
a. MBO
b. job enrichment
c. goal-setting
d. job redesign

Unit 2 Examination
88
BAM 105 Introduction to Business
23. Which of the following restructures work to achieve a
more satisfactory fit between workers and
their jobs?
a. participative management
b. job redesign
c. team management
d. MBO
24. The Principles of Scientific Management was written by
_____________.
a. Frederick Herzberg
b. Frederick Taylor
c. Douglas McGregor
d. Abraham Maslow
25. Stability and a pension plan can meet the _____________
needs level in the hierarchy of needs
model.
a. self-actualization
b. security
c. social
d. physiological

1. According to Kotter, when executing plans, managers focus
on _____________.
a. organizing and staffing
b. aligning people
c. controlling and problem solving
d. motivating and inspiring
2. According to Kotter, when executing plans, leaders focus
on _____________.
a. controlling and problem solving
b. organizing and staffing
c. motivating and inspiring
d. aligning people
3. What were the earliest approaches to leadership?
a. behavioral approaches
b. situational approaches
c. rational approaches
d. trait approaches
4. Early studies of the trait approach to leadership were
_____________.
a. inconsistent
b. consistent
c. a major breakthrough
d. based on only two people
5. Task-focused leader behavior occurs when a leader focuses
on _____________.
a. satisfaction
b. motivation
c. how tasks should be performed
d. which tasks should be performed
6. Employee-focused leader behavior occurs when a leader
focuses on _____________.
a. the well-being of his or her employees
b. how tasks should be performed
c. both satisfaction and the well-being of his or her
employees
d. satisfaction

Unit 3 Examination
131
BAM 105 Introduction to Business
7. Bob, Joe and Larry all agree that they will perform their
jobs well, regardless of who will be
assigned to supervise their department. What does this
illustrate?
a. presence of a leadership substitute
b. risk propensity
c. presence of a leadership neutralizer
d. intuition
8. In referring to cross-cultural leadership, culture refers
to _____________.
a. neither international differences nor diversity-based
differences within one culture
b. international differences
c. diversity-based differences within one culture
d. international differences and diversity-based differences
within one culture
9. _____________ leadership is one approach to leadership as
seen through the eyes of followers.
a. Transactional
b. Transformational
c. Situational
d. Motivational
10.
Young
Choi
joined
GDB
Technologies
in
an
attempt
to
revitalize
the
company
and
give
it
new
direction.
Young
Choi
engaged
in
_____________
leadership.
a. charismatic
b. cross-cultural
c. transformational
d. transactional
11. What is collectivism?
a. a greater focus on gender than on culture
b. a greater focus on ethics than on leadership
c. a greater focus on the individual than on the group
d. a greater focus on the group than on the individual
12. A _____________ is an informal alliance of individuals
or groups formed to achieve a common
goal.
a. cohort
b. coalition
c. cartel
d. compound

Unit 3 Examination
132
BAM 105 Introduction to Business
13. _____________ is an innate belief about something, often
without conscious consideration.
a. Risk propensity
b. Arbitrage
c. Decision making
d. Intuition
14. _____________ refers to the set of organizational
activities directed at attracting,
developing and maintaining an effective workforce.
a. Human resource management
b. Production management
c. Development of a mission statement
d. Operations management
15. HR managers use _____________, which list each important
managerial position, who occupies
it, how long that person will likely stay in the job and who
is qualified as a replacement.
a. job analyses
b. managerial grids
c. job specifications
d. replacement charts
16. Attracting applicants from outside the organization is
called _____________.
a. external recruiting
b. job posting
c. homogenizing the workforce
d. internal recruiting
17. Some incentive programs apply to all employees in a
firm. Paying workers to learn new skills
and to become proficient at different jobs is part of which
of the following plans?
a. pay-for-knowledge plan
b. profit-sharing plan
c. gainsharing plan
d. None of the above.
18. A group of individuals working together to achieve
shared job-related goals such as higher pay,
shorter working hours, greater benefits or better working
conditions is a(n) _____________.
a. labor union
b. company hierarchy
c. external organization
d. management organization

Unit 3 Examination
133
BAM 105 Introduction to Business
19. Products used by companies to produce other products are
referred to as _____________.
a. substitute products
b. consumer goods
c. industrial goods
d. consumer staples
20. _____________ goods are inexpensive products that are
purchased often and with little
expenditure of time and effort.
a. Shopping
b. Specialty
c. Convenience
d. Novelty
21. When a wholesaler or retailer develops a brand name and
has the manufacturer place that
name on the product, that product name is a _____________
brand.
a. licensed
b. private
c. manufacturer
d. national
22. Introducing a line of golf gear designed specifically
for women is a response to a trend in the
______________ environment.
a. economic
b. political-legal
c. sociocultural
d. competitive
23. Which term defines groups of people or organizations
with similar wants and needs and who
can be expected to show interest in the same products?
a. distribution
b. target markets
c. pricing
d. product differentiation
24. The _____________ is the combination of distribution
channels that a firm selects to get a
product to end users.
a. transportation strategy
b. channel plan
c. merchandising system
d. distribution mix

Unit 3 Examination
134
BAM 105 Introduction to Business
25. In a(n) _____________ the customers view display
samples, place orders and wait briefly while
clerks retrieve orders from attached warehouses.
a. discount house
b. factory outlet
c. off-price store
d. catalog showroom

Unit 4 Examination
175
BAM 105 Introduction to Business
Multiple Choice Questions
(Enter your answers on the enclosed answer sheet)
1. _____________ is a basic communications protocol used to
send e-mail.
a. Internet Service Network
b. Simple message transfer protocol
c. Arpanet
d. Federal Information Exchange
2. _____________ allow outsiders limited access to a firms
internal information systems.
a. Intranets
b. Extranets
c. Directories
d. Firewalls
3. In client-server networks, the client is usually the
_____________.
a. computer through which users make requests for
information
b. customer
c. supplier
d. computer through which users supply answers for requests
for information
4. A firewall provides _____________.
a. privacy protection
b. the connection of stations in a LAN
c. protection from electrical surges
d. Internet access
5. _____________ is software that connects members of a
group for shared e-mail distribution,
electronic meetings, appointments and group writing.
a. Electronic conferencing
b. The Internet
c. A data network
d. Groupware
6. The term
data
refers to _____________.
a. names and numbers from a large phonebook
b. raw facts and figures
c. conclusions made from information
d. the useful interpretation of facts and figures

Unit 4 Examination
176
BAM 105 Introduction to Business
7. _____________ is the meaningful, useful interpretation of
data.
a. Datamation
b. Megadata
c. Information
d. Accounting
8. A(n) _____________manager is in charge of operating
systems for gathering, organizing and
distributing information.
a. production
b. HR
c. operations
d. information systems
9. Once inside a computer network, hackers are able to
commit _____________, the unauthorized
stealing of personal information.
a. identity theft
b. leverage
c. espionage
d. denial of service
10. Customers can order a personal computer from the Dell
site with exactly the features they
desire through _____________.
a. mass-customization
b. process management
c. mass production
d. unit production
11. What is the major limitation of Wi-Fi?
a. high cost
b. productivity
c. short range of distance
d. privacy concerns
12. Land, building and equipment are _____________.
a. depleted assets
b. assets
c. liquid assets
d. current assets

Unit 4 Examination
177
BAM 105 Introduction to Business
13. _____________ represent the total cost of obtaining
materials for making the products sold by
a firm during the year.
a. Net profits
b. Revenues
c. Cost of goods sold
d. Operating expenses
14. _____________ expenses result from activities related to
selling goods or services.
a. Gross
b. Sales and marketing
c. Income
d. Revenue
15. The _____________ is the financial statement describing
a firms yearly cash receipts and cash
payments.
a. statement of retained earnings
b. cash flow statement
c. balance sheet
d. income statement
16. Howard Industries is having a CPA firm review its
financial records to confirm their
conformance with generally accepted accounting principles.
Howard Industries is in the
process of a(n) _____________.
a. company-wide analysis
b. portfolio analysis
c. audit
d. preliminary examination
17. A _____________ is a promise by a bank to pay a foreign
firm a certain amount of money if
specific conditions are met.
a. letter of credit
b. bankers acceptance
c. currency exchange
d. financial advisement
18. About how many ATMs are located in U.S. bank buildings
and other locations?
a. 20,000
b. 360,000
c. 120,000
d. 550,000

Unit 4 Examination
178
BAM 105 Introduction to Business
19. Because the U.S. dollar varies only slightly in its
ability to purchase goods, it is considered
_____________.
a. divisible
b. stable
c. portable
d. durable
20. Money lets you measure the relative values of goods and
services. In so doing, money is
performing which of the following functions?
a. determination factor
b. store of value
c. measure of worth
d. monetary flagging
21. Which of the following statements is NOT true about
dividend payments?
a. During bad years, companies are still required to pay
dividends.
b. Many fast-growing companies use cash earnings for
expanding the company so that
future earnings can grow even faster.
c. Many companies distribute between 30 and 70 percent of
their profits to shareholders.
d. Some firms, especially fast-growing companies, do not pay
dividends.
22. A(n) _____________ fund nearly matches the performance
of a particular market.
a. index
b. balanced
c. aggressive
d. market
23. A(n) _____________ is a summary of price trends in a
specific industry and/or the stock market
as a whole.
a. average index
b. market index
c. investment index
d. market indicator
24. What is the formula for measuring a firms working
capital?
a. current assets = working capital – current liabilities
b. current liabilities = current assets – working capital
c. working capital = current assets – current liabilities
d. None of the above.

Unit 4 Examination
179
BAM 105 Introduction to Business
25. A _____________ is a formal pledge (an IOU) obligating
the issuer to pay interest periodically
and repay the principal at maturity (a preset future date)
to the lender.
a. bond indenture
b. commercial bank loan
c. mutual fund
d. corporate bond
1. The political-legal environment reflects the relationship
between the business and ___________.a. labor unionsb. governmentc. foreign traded. industry2. Tangible goods that organizations use in conducting their
businesses are referred to as_____________.a. the money supplyb. information resourcesc. capitald. physical resources3. A ____________ economy has characteristics of both
planned and market economies.a. hybridb. mixed marketc. capitalistd. privatized4. A(n) ____________ occurs when the quantity supplied
exceeds the quantity demanded.a. demand deficitb. overagec. surplusd. shortage5. _____________ occurs when two or more businesses vie for
the same resources or customers.a. Competitionb. Socialismc. Differentiationd. Conflict6. _____________ exists when an industry has only a handful
of sellers, most of which are large.a. Monopolistic competitionb. Perfect competitionc. An oligopolyd. A monopolyUnit 1 Examination40BAM 105 Introduction to Business7. Which of the following is NOT a factor of production?a. laborb. entrepreneursc. capitald. government8. In the market for breakfast cereals, only a few large
producers dominate the market. Thissituation best describes which of the following?a. monopolistic competitionb. monopolyc. pure competitiond. oligopoly9. Which of the following is an example of a natural
monopoly?a. automobilesb. motion picturesc. electric companiesd. sporting goods10. Economists refer to the pattern of short-term expansions
and contractions in the economy asthe _____________.a. business cycleb. consumer price indexc. standard of livingd. aggregate output11. ____________ refers to ethical or unethical behaviors by
employees in the context of their jobs.a. Business ethicsb. Social responsibilityc. Social ethicsd. Collusion12.BobCrawfordsoldsharesinXYZCompanyafterfindingoutfromXYZsCEOthatXYZsstockwas about to drop in price. Bob engaged in _____________.a. an accommodative stance to social responsibilityb. insider tradingc. whistle-blowingd. misrepresentation of financesUnit 1 Examination41BAM 105 Introduction to Business13. A(n) _____________ stance to social responsibility
involves doing as little as possible and mayinvolve attempts to deny or cover up violations.a. proactiveb. defensivec. accommodatived. obstructionist14. The systematic analysis of an organizations success in
using funds earmarked for its socialresponsibility goals is called a _____________.a. community activist approachb. social auditc. government initiatived. governmental mandate15. The ethical norm of _____________ considers if the
decision is fair.a. rightsb. justicec. utilityd. caring16. What is the most important source of money for
new-business start-ups?a. grantsb. personal resourcesc. the SBAd. banks17. _____________ are groups of small investors seeking to
make profits on companies with rapidgrowth potential.a. Venture capital companiesb. Business incubatorsc. Investment clubsd. Financial partnerships18. Officers are _____________.a. non-voting stockholdersb. members of the boardc. participate in day-to-day managementd. None of the above.Unit 1 Examination42BAM 105 Introduction to Business19. More than any other industry group, _____________ lends
itself to big business.a. wholesalingb. retailingc. manufacturingd. agriculture20. A sole proprietorship depends primarily on the resources
of _____________.a. the corporationb. capital marketsc. a single individuald. foreign investors21. Developing countries are also called _____________.a. viral marketersb. geographic clustersc. low-income countriesd. low middle-income countries22. Which country dominates the Pacific Asia region
economically?a. Taiwan,b. Japanc. Chinad. South Korea23. With a(n) _____________ exchange rate, the value of a
countrys currency remains constantrelative to that of another country.a. fixedb. floatingc. adjustedd. indexed24. Ford purchased Volvo. What does this illustrate?a. foreign direct investmentb. strategic alliancec. social responsibilityd. licensing arrangementUnit 1 Examination43BAM 105 Introduction to Business25. Selling a product abroad for less than the cost of
production is called ______________.a. setting up a business officeb. dumpingc. direct foreign investmentd. imposing tariffs1. A _____________ is a broad set of organizational plans
for implementing the decisions made forachieving organizational goals.a. strategyb. missionc. formulad. function2. _____________ are performance targets, the means by which
organizations and their managersmeasure success or failure at every level.a. Tacticsb. Mission statementsc. Strategiesd. Goals3. Goals that generally extend beyond five years or more are
referred to as _____________.a. long-term goalsb. strategiesc. short-term goalsd. intermediate goals4. When Kodak adopts a goal of increasing its share of the
35mm film market by 10 percentduring the next eight years, it is called a(n) _____________
goal.a. intermediateb. tacticalc. long-termd. short-term5. E-partnering involves _____________.a. hooking up to another companys inventory recordsb. sharing a Web server with another companyc. buying shares of small companies that are similar to the
purchasing firmd. buying shares of small companies that can provide
technology that the purchasingcompany does not haveUnit 2 Examination85BAM 105 Introduction to Business6. Scanning the environment for threats and opportunities is
referred to as _____________.a. environmental analysisb. organizational analysisc. devising strategyd. developing implementation tactics7. The purpose of _____________ analysis is to better
understand a companys internal strengthsand weaknesses.a. productb. environmentalc. organizationald. human resource8. Which of the following is NOT a level of plans?a. organizational plansb. strategic plansc. tactical plansd. operational plans9. Contingency planning is planning for _____________.a. disastersb. changec. environmental analysisd. organizational analysis10. Hewlett Packards decision to move towards a more
centralized structure is an example of_____________.a. organizingb. controllingc. planningd. leading11. When each department targets a specific customer
category, departmentalization occurs along_____________ lines.a. functionalb. productc. customerd. processUnit 2 Examination86BAM 105 Introduction to Business12. Authority that flows up and down the chain of command is
called _____________ authority.a. lineb. delegatedc. departmentald. staff13. Chief among the factors playing a part in determining an
organizations structure are_____________.a. mission and strategyb. competition and technologyc. location and life-cycle staged. profitability and leverage14. Which of the following structures rely on product
departmentalization?a. functionalb. matrixc. internationald. divisional15. The term _____________ refers to all the activities
involved in making products, goods andservices for customers.a. schedulingb. planningc. processesd. operations16. In a _____________ system, the customer is part of the
system during service delivery.a. qualityb. high-contactc. low-contactd. customer17. Machine, woodworking and dry cleaning shops typically
use _____________ layouts.a. hybridb. productc. custom-productsd. same-stepsUnit 2 Examination87BAM 105 Introduction to Business18. Which of the following best describes total quality
management (TQM)?a. the consistency of a products quality from unit to unitb. the performance features offered by a productc. the principle that quality belongs to everyone on the jobd. all activities involved in getting high-quality products
into the marketplace19. Which of the following best describes business process
reengineering?a. a program certifying that a factory, laboratory or office
has developed pollution-controlstandardsb. the principle of looking at the supply chain as a whole
in order to improve the overallflow through the systemc. a program certifying that a factory, laboratory or office
has met the quality managementstandards of the International Organization for
Standardizationd. the redesigning of business processes to improve performance,
quality and productivity20. _____________ are the total set of work-related
behaviors that the organization expectsemployees to display.a. Counterproductive behaviorsb. Organizational citizenshipc. Employees behaviorsd. Performance behaviors21. Employees are given a voice in how they do their jobs
and how the company is managed in_____________.a. job designb. participative management and empowermentc. a piecework systemd. job enrichment22. Job rotation is a type of _____________ program.a. MBOb. job enrichmentc. goal-settingd. job redesignUnit 2 Examination88BAM 105 Introduction to Business23. Which of the following restructures work to achieve a
more satisfactory fit between workers andtheir jobs?a. participative managementb. job redesignc. team managementd. MBO24. The Principles of Scientific Management was written by
_____________.a. Frederick Herzbergb. Frederick Taylorc. Douglas McGregord. Abraham Maslow25. Stability and a pension plan can meet the _____________
needs level in the hierarchy of needsmodel.a. self-actualizationb. securityc. sociald. physiological1. According to Kotter, when executing plans, managers focus
on _____________.a. organizing and staffingb. aligning peoplec. controlling and problem solvingd. motivating and inspiring2. According to Kotter, when executing plans, leaders focus
on _____________.a. controlling and problem solvingb. organizing and staffingc. motivating and inspiringd. aligning people3. What were the earliest approaches to leadership?a. behavioral approachesb. situational approachesc. rational approachesd. trait approaches4. Early studies of the trait approach to leadership were
_____________.a. inconsistentb. consistentc. a major breakthroughd. based on only two people5. Task-focused leader behavior occurs when a leader focuses
on _____________.a. satisfactionb. motivationc. how tasks should be performedd. which tasks should be performed6. Employee-focused leader behavior occurs when a leader
focuses on _____________.a. the well-being of his or her employeesb. how tasks should be performedc. both satisfaction and the well-being of his or her
employeesd. satisfactionUnit 3 Examination131BAM 105 Introduction to Business7. Bob, Joe and Larry all agree that they will perform their
jobs well, regardless of who will beassigned to supervise their department. What does this
illustrate?a. presence of a leadership substituteb. risk propensityc. presence of a leadership neutralizerd. intuition8. In referring to cross-cultural leadership, culture refers
to _____________.a. neither international differences nor diversity-based
differences within one cultureb. international differencesc. diversity-based differences within one cultured. international differences and diversity-based differences
within one culture9. _____________ leadership is one approach to leadership as
seen through the eyes of followers.a. Transactionalb. Transformationalc. Situationald. Motivational10.YoungChoijoinedGDBTechnologiesinanattempttorevitalizethecompanyandgiveitnewdirection.YoungChoiengagedin_____________leadership.a. charismaticb. cross-culturalc. transformationald. transactional11. What is collectivism?a. a greater focus on gender than on cultureb. a greater focus on ethics than on leadershipc. a greater focus on the individual than on the groupd. a greater focus on the group than on the individual12. A _____________ is an informal alliance of individuals
or groups formed to achieve a commongoal.a. cohortb. coalitionc. carteld. compoundUnit 3 Examination132BAM 105 Introduction to Business13. _____________ is an innate belief about someth”