Instructions

Final Project – Week 7: Healthcare Operations During a Crisis

The current COVID-19 pandemic has upended the United States Healthcare System. As healthcare managers, you will be on the front lines, ensuring that doctors, nurses, and other healthcare workers in your organization., have the supplies and equipment needed to deliver healthcare to patients. Additionally, you might likely be responsible for ensuring that you have the proper mix of staff to fend off a pandemic. For this assignment, imagine you are serving as the chief operating officer of a critical access hospital . You have been directed by the chief executive officer to construct a presentation that outlines the hospital’s strategy for preparedness should the hospital see an influx of patients (think about supplies, budget, personnel, etc.) that could put a strain on services (e.g intensive care unit, emergency room). The audience for your presentation will be the board of trustees and the executive board.

Your presentation/slide show should contain at least 10-15 slides, not including title and reference slides. You are required to provide narration for each slide. Your presentation SHOULD BE between 8-10 minutes in length. The use APA 7th ed. is required. Click here to review instructions on how to record your presentation/slide show using PowerPoint. Refer to your textbook as it offers a plethora of information to assist you in completing this assignment.

https://support.microsoft.com/en-us/office/record-a-slide-show-with-narration-and-slide-timings-0b9502c6-5f6c-40ae-b1e7-e47d8741161c?ui=en-us&rs=en-us&ad=us

Please review the rubric, which is attached.

Some topics you might want to consider discussing:

1) Planning committee (who would NEED to be on the committee)

2) Communication requirements among stakeholders (who are the stakeholders)

3) Contingency plan for supply chain management

4) Identification and management of sick patients

5) Visitor/guest throughput and access

6) Capacity management

7) Metrics of performance (financial, operations, customer, etc.)

8) Methods to reduce employee’s resistance to change

9) Tools that can be used to ensure new processes achieve desired results

Click here for the Center for Disease Control and Prevention’s Hospital Preparedness for COVID-19. You might find this useful as you devise your plan.