Final Project

INTRODUCTION

Hospitality Leadership: Your Future!

Over the duration of this course, we have explored a variety of topics that impact our industry. We have also looked closely at topics related to where hospitality is today and how it might be in the future. As well, we have engaged with a variety of leaders working in our industry, hearing directly from them about some of the challenges they face and the successes they have experienced.

Given these perspectives, write a reflective paper to explain the following:

ú Considering your future career direction and the decisions you will make along the way; please identify two-class topics you have reflected on the most (that has interested you most significantly) and explain why this is the case.

ú Considering this, what are your priorities as a future hospitality leader?

ú As you move forward in your career, how will you balance the expectations of the guest, your values, and the needs of the business?

This reflective paper should be roughly 1000-1250 words.

Please see Reflective Writing – for guidance on how to write a reflective essay.

Please note that in a reflective essay you are encouraged to use subjective statements and personal pronouns – in other words, you can write ‘I think’ or ‘I have noticed’ or ‘I feel’ within reason. You may also use a combination of past, present, and future tense. * This written assignment must adhere to the American Psychological Association (APA) citation style.

CLASS TOPICS

Session 1 – Hotel Sales & the Social Good

When you don’t work for a major hotel chain what do you do to compete for business? How do you grow sales when others have larger marketing budgets and more staff than you do? How do you set yourself apart? We’ll consider why a hotel should bother with social responsibility and environmental stewardship, and how being carbon neutral helps business.

Session 2 – Food & Beverage Trends

The purpose of this lesson will be to reflect on our experiences at the RC Show and to discuss some emerging F&B trends looking to help the foodservice industry rebound from catastrophic times.

Session 3 – The Impacts of Global Pandemic

This week we will explore the impacts of COVID-19 on the Hospitality Industry. The focus will be to learn more about the direct effects of this pandemic on the hotel industry in Victoria.

Session 4 – Beer in the City

Today we are off to Phillips Brewery & Malting Company to discover how the hospitality of beer can help boost tourism numbers.

Session 5 – Art in Hotels

Today we will discuss the importance of Art in Hotels and will explore some amazing examples from around the world.

Session 6- HoStel Operations (Alternative Accommodations)

This session will look at alternative accommodations and how this area of accommodations is creatively capturing market share in Hospitality and gaining popularity amongst travelers seeking a different experience.

Session 7 – Social Change in Hospitality Leadership

This session will examine ways that hospitality can embrace important social change to strengthen our industry as a whole.

Session 8 – Social Change in Hospitality Leadership Part 2

This is our second session to examine ways that hospitality can embrace important social change to strengthen our industry as a whole.

Session 9 – A Manager’s Perspective

This week’s interview is with Tyler Tavernier, a former IHMN graduate and current GM of the Edmonton Fairfield by Marriott property. Tyler shares insight on career development in the hospitality industry and discusses his efforts as GM to survive the pandemic. The wrap up the interview, Tyler also expresses his thoughts on trends in which he feels will help kickstart our industry post-Covid.

Session 10 – The Digital Hotel Era & Technological Advancements

This session will explore various areas where technology is reshaping our industry. From operations to marketing, we will analyze so of the most exciting ways hoteliers are reshaping the travel experience.