Question   1
Which of the following statements is true about data?
Question options:
  

It can be defined as a   representation of reality.
 

It is the ability to make   decisions or predictions based on information.
 

It has no meaning in and of   itself.
 

It is the ability to understand   information.
 
Question 2
Which of the following is an implication for firms that have a threat of new entrants in their market?
Question options:
  

Increased cost
 

Increased demand for services
 

Decreased market share
 

Reduced quality
 
Question 3
With respect to the types of information systems used in organizations, a word processor is an example of a(n) __________ system.
Question options:
  

office automation
 

geographic information
 

electronic commerce
 

supply chain management
 
Question 4
In order to take advantage of the high quality talent pool, Ernst & Young sets up operations in the Philippines and moves part of its tax services to its new facility. Identify this strategy.
Question options:
  

Outsourcing
 

Offshoring
 

Franchising
 

Importing
 
Question 5
With reference to assessing value for the IS infrastructure, architectural value is derived from:
Question options:
  

an investment’s impact on enabling   the infrastructure to better meet business processing requirements.
 

an investment’s ability to extend   the infrastructure’s capabilities to meet business needs today and in the   future.
 

assessing the extent to which an   investment helps to meet requirements for control, security, and integrity as   required by a governing body or a key customer.
 

the infrastructure’s ability to   enhance the profitability of the business.
 
Question 6
Which of the following IS personnel is responsible for managing disaster recovery within an organization?
Question options:
  

Programmer
 

Webmaster
 

IS security manager
 

IS auditor
 
Question 7
At the __________ level of an organization, information systems provide KPIs that are focused on balancing performance across the organization.
Question options:
  

executive
 

illusive
 

operational
 

tactical
 
Question 8
Information about one’s identity and place of living is an example of __________ data.
Question options:
  

psychographic
 

behavioral
 

demographic
 

geographic
 
Question 9
Which of the following occurred when Alvin Toffler’s “third wave” gained speed?
Question options:
  

Society moved from a predominantly   agrarian culture to the urbanized machine age.
 

Individuals shifted from   handicrafting items for sale to working in factories.
 

Occupations changed to accommodate   the mechanized society.
 

Information became the currency of   the realm.
 
Question 10
Which of the following statements is true about information systems (IS) and information technology (IT)?
Question options:
  

IT programs are more technical in   nature than IS programs.
 

IT programs have a stronger   managerial focus than IS programs.
 

Software and telecommunications   are present in IS, but excluded from IT.
 

IS programs have a stronger data   retrieval capacity than IT programs.
 
Question 11
Identify the purpose of an office automation system.
Question options:
  

To create, store, analyze, and   manage spatial data
 

To support interaction between the   firm and its customers
 

To support a wide range of   predefined day-to-day activities of individuals and small groups
 

To provide access to databases in   order to support quantitative decision making
 
Question 12
In an e-business innovation cycle, after an organization scans the environment for new emerging and enabling technologies, the next step is to:
Question options:
  

create jobs, groups, and processes   that are all devoted to scanning the environment.
 

select the database and data   storage advances.
 

address the current opportunity to   grab customers and market share.
 

match the most promising new   technologies with current economic opportunities.
 
Question 13
Within the context of international business strategies, a global strategy is associated with __________ of local responsiveness.
Question options:
  

low degree of global integration   and high degree
 

high degree of global integration   and low degree
 

high degree of global integration   and high degree
 

low degree of global integration   and lack
 
Question 14
In 1994, a company called __________ released the first mainstream Web browser thereby opening up the possibilities of the Internet for the general public.
Question options:
  

Microsoft
 

Oracle
 

Netscape
 

Google
 
Question 15
Home-replication strategy is also called the __________ strategy.
Question options:
  

global
 

transnational
 

multidomestic
 

export
 
Question 16
Which of the following types of information systems facilitates collaboration and knowledge sharing? Answer: A
Question options:
  

Social software
 

Electronic commerce system
 

Word processor
 

Intelligent system
 
Question 17
Organizations deploying innovative information systems must have the human capital necessary to deploy the new systems. These requirements can be categorized as __________ requirements.
Question options:
  

risk tolerance
 

customer
 

resource
 

process
 
Question 18
Managers at the tactical level of an organization focus on:
Question options:
  

complex problems with broad and   long-term ramifications for the organization.
 

routine, day-to-day business   processes, and interactions with customers.
 

long-term strategic questions   facing the organization.
 

deploying organizational resources   to achieve the strategic objectives of the organization.
 
Question 19
With respect to the types of information systems used in organizations, an Online Analytical Processing (OLAP) system is an example of a(n) __________ system.
Question options:
  

office automation
 

data mining and visualization
 

geographic information
 

electronic commerce
 
Question 20
Which of the following is a governmental challenge of operating in the digital world?
Question options:
  

Differences in power distance and   uncertainty avoidance
 

Aging population in the United   States
 

Videoconferences across different   time zones
 

Import and export regulations