Who you are: the office coordinator at Lawn & Order Who your reader is: your employer, Sayed Abir Background information: • A few years ago, Sayed purchased 10 smartphones for himself and the crew managers at Lawn & Order. Now, several of the phones need to be replaced, but the warranty on them has expired. So, he wants to buy 10 new smartphones. • In addition to calling and texting, Sayed wants the phones to be used for taking high-definition photos of completed jobs for Lawn & Order’s website and Instagram page. He has asked you to review the different options available, analyze their suitability for Lawn & Order, and recommend one. Your task: • Write a 3-part direct response memo to your employer, Sayed Abir. • Compare and contrast the pros and cons of the options available. • Recommend one of the smart phone options listed in the data table • Include analysis of the data to justify your recommendation. • Use complete sentences, not bullets. • Include specific information from the table in your message, but not the table itself. Display Size Battery Life Warranty Phone Type Samsung A6 Bluetooth Compatible ? Camera Resolution Price per Phone $529 6 inches 16 10-12 hours 1 year v 6.2 inches 12-14 hours 2 years $879 Apple iPhone 12 OnePlus 8 Mini megapixels 20 megapixels 12 megapixels 5.5 inches 8-10 hours 18 months $329 Question 2 (5 points) The following graphic, published last year in Atlantic Landscaper, shows the results of a survey asking how homeowners in three Halifax Regional Municipality (HRM) communities took care of their yards last year. 60 50 40 Percentage of Homeowners 30 Halifax Area Dartmouth Bedford 20 10 0 Do it themselves Hire a professional landscaper Hire a non- professional Answer the following three questions in the space provided. Please number your answers. 1. Write a label and descriptive title for this graphic. 2. Write a source notation for this graphic. 3. Write a one sentence introduction that refers to the chart and highlights a noteworthy observation about the data, relevant to this type of chart. Who you are: the office coordinator at Lawn & Order Who your reader is: your employer, Sayed Abir Background information: • A few years ago, Sayed purchased 10 smartphones for himself and the crew managers at Lawn & Order. Now, several of the phones need to be replaced, but the warranty on them has expired. So, he wants to buy 10 new smartphones. • In addition to calling and texting, Sayed wants the phones to be used for taking high-definition photos of completed jobs for Lawn & Order’s website and Instagram page. He has asked you to review the different options available, analyze their suitability for Lawn & Order, and recommend one. Your task: • Write a 3-part direct response memo to your employer, Sayed Abir. • Compare and contrast the pros and cons of the options available. • Recommend one of the smart phone options listed in the data table • Include analysis of the data to justify your recommendation. • Use complete sentences, not bullets. • Include specific information from the table in your message, but not the table itself. Display Size Battery Life Warranty Phone Type Samsung A6 Bluetooth Compatible ? Camera Resolution Price per Phone $529 6 inches 16 10-12 hours 1 year v 6.2 inches 12-14 hours 2 years $879 Apple iPhone 12 OnePlus 8 Mini megapixels 20 megapixels 12 megapixels 5.5 inches 8-10 hours 18 months $329 Question 2 (5 points) The following graphic, published last year in Atlantic Landscaper, shows the results of a survey asking how homeowners in three Halifax Regional Municipality (HRM) communities took care of their yards last year. 60 50 40 Percentage of Homeowners 30 Halifax Area Dartmouth Bedford 20 10 0 Do it themselves Hire a professional landscaper Hire a non- professional Answer the following three questions in the space provided. Please number your answers. 1. Write a label and descriptive title for this graphic. 2. Write a source notation for this graphic. 3. Write a one sentence introduction that refers to the chart and highlights a noteworthy observation about the data, relevant to this type of chart. Question 3 (2 points) How do you avoid gender-biased language in business messages? Give an example of how you used gender-neutral language in one of your assignments. ka When and why should you include a timeline for a response in the closing of a business message? Give an example from one of your assignments. Question 5 (2 points) Explain why reducing resistance is an essential part of the “desire” section in an AIDA indirect message. Explain how you reduced resistance when writing your AIDA assignment. Paragraph V B 1 Uv A ?, On + V -122 Lato (Recom… 19px… Ed Question 6 (1 point) You need to inform your employees that recent budget cuts will result in a two- year pause on all salary increases. What channel and organizational strategy will you use to deliver this written message? Explain why. Paragraph V B I Uv A Ev II 00 + Lato (Recom… 19px… v ? -122 EQ Purchase answer to see full attachment Tags: Lawn and Order User generated content is uploaded by users for the purposes of learning and should be used following our company’shonor code & terms of service.

MLA In-Text Citations: The Basics

Guidelines for referring to the works of others in your text using MLA style are covered throughout the MLA Handbook and in chapter 7 of the MLA Style Manual. Both books provide extensive examples, so it’s a good idea to consult them if you want to become even more familiar with MLA guidelines or if you have a particular reference question.

BASIC IN-TEXT CITATION RULES

In MLA Style, referring to the works of others in your text is done using parenthetical citations. This method involves providing relevant source information in parentheses whenever a sentence uses a quotation or paraphrase. Usually, the simplest way to do this is to put all of the source information in parentheses at the end of the sentence (i.e., just before the period). However, as the examples below will illustrate, there are situations where it makes sense to put the parenthetical elsewhere in the sentence, or even to leave information out.

General Guidelines

• The source information required in a parenthetical citation depends (1) upon the source medium (e.g. print, web, DVD) and (2) upon the source’s entry on the Works Cited page.
• Any source information that you provide in-text must correspond to the source information on the Works Cited page. More specifically, whatever signal word or phrase you provide to your readers in the text must be the first thing that appears on the left-hand margin of the corresponding entry on the Works Cited page.

IN-TEXT CITATIONS: AUTHOR-PAGE STYLE

MLA format follows the author-page method of in-text citation. This means that the author’s last name and the page number(s) from which the quotation or paraphrase is taken must appear in the text, and a complete reference should appear on your Works Cited page. The author’s name may appear either in the sentence itself or in parentheses following the quotation or paraphrase, but the page number(s) should always appear in the parentheses, not in the text of your sentence. For example:

Wordsworth stated that Romantic poetry was marked by a “spontaneous overflow of powerful feelings” (263).

Romantic poetry is characterized by the “spontaneous overflow of powerful feelings” (Wordsworth 263).

Wordsworth extensively explored the role of emotion in the creative process (263).

Both citations in the examples above, (263) and (Wordsworth 263), tell readers that the information in the sentence can be located on page 263 of a work by an author named Wordsworth. If readers want more information about this source, they can turn to the Works Cited page, where, under the name of Wordsworth, they would find the following information:

Wordsworth, William. Lyrical Ballads. Oxford UP, 1967.

IN-TEXT CITATIONS FOR PRINT SOURCES WITH KNOWN AUTHOR

For print sources like books, magazines, scholarly journal articles, and newspapers, provide a signal word or phrase (usually the author’s last name) and a page number. If you provide the signal word/phrase in the sentence, you do not need to include it in the parenthetical citation.

Human beings have been described by Kenneth Burke as “symbol-using animals” (3).

Human beings have been described as “symbol-using animals” (Burke 3).

These examples must correspond to an entry that begins with Burke, which will be the first thing that appears on the left-hand margin of an entry on the Works Cited page:

Burke, Kenneth. Language as Symbolic Action: Essays on Life, Literature, and Method. University of California Press, 1966.