Chapter 14 Communication in the Global Workplace ? Increase in globalization ? Political changes have broken down boundaries ? Learn more about increasing globalization: ? http://www.ey.com/GL/en/Issues/Driving- growth/Globalization—Looking-beyond-theobvious Communication in the Global Workplace ? Factors contributing to rise of globalization: ? Laissez-faire capitalism ? Increasing democratization ? Technological factors Effects of Globalization ? Ways globalization influences organizational communication: ? Time and space compression ? Enhances sense of global consciousness ? Leads to disembedded organizations and people Effects of Globalization ? Convergence ? Emphasizes need of organizations to adapt practices to global marketplace ? Communication -conduit ? Divergence ? Emphasizes cultural distinctiveness ? Exploring how meaning is constructed and the impact of cultural norms Communication in an Era of Shifting Identity ? Increasing importance of corporate identity ? Ongoing rhetorical struggle ? Shift in landscape of who belongs to whom -causing confusion Communication in an Era of Shifting Identity ? Organizations try to be proactive in developing and communicating identity ? Try to impose themselves on their environments rather than adapt to them ? Seek to create and maintain positive images in order to achieve long-term goals Communication in an Era of Shifting Identity ? Images not always created and maintained through purposive campaigns ? Members form perceptions of image based on array of messages ? Style or means of communication can be more important than message Communication in an Era of Shifting Identity ? Image becomes critical during times of crisis ? Message sent in face of crisis could predict both short-term image and long-term survival of organization ? Image management is a reciprocal process Communication in a Service Economy ? U.S. economy was based on manufacturing ? Now can be characterized as service economy ? Hard to deny importance of service in daily lives Communication in a Service Economy ? Perceptions are that quality of service is declining ? Corporate downsizing and retrenchment ? Sacrifice customer service to enhance profits ? May involve emotional labor and lead to stress and less than optimal service ? Match of type of service to communication Communication in Age of Disposable Worker ? Reich -end of employment as we knew it ? Contingent workers ? More part-time workers Communication in Age of Disposable Worker ? Some contingent by choice ? Most not by choice ? Employers increasingly relying on temporary workers ? Trend has hit all levels of organization Communication in Age of Disposable Worker ? Financial implications for worker in terms of salary ? Financial implications in terms of benefits ? At higher risk for injury, illness, and death ? Lack of employee identification Communication in Age of Disposable Worker ? Often receive directives from staffing agency and organization ? Can lead to role conflict ? Silver lining ? Contingent workers can breathe new life into an organization

Mastering the Art of Online Learning: Your Guide to Acing Online Courses

Introduction

In recent years, the popularity of online courses has skyrocketed, offering learners the flexibility to acquire new skills and knowledge from the comfort of their homes. However, succeeding in online courses requires a different approach compared to traditional classroom settings. To help you make the most of your online learning experience, this article presents essential strategies and tips to ace your online courses.

1. Set Clear Goals and Plan Ahead

Before embarking on an online course, establish clear goals and objectives. Determine what you hope to achieve by the end of the course and break down your goals into manageable milestones. Create a study schedule that aligns with your other commitments, ensuring you allocate dedicated time for coursework, assignments, and revision.

2. Create a Productive Study Environment

Establishing a conducive study environment is crucial for online learning success. Find a quiet, well-lit space where you can concentrate without distractions. Remove any potential interruptions, such as notifications from social media or email. Organize your study materials and have a reliable internet connection to ensure seamless access to course materials.

3. Actively Engage in the Course

Active participation is key to mastering online courses. Engage with course materials, including videos, readings, and interactive components. Take comprehensive notes, highlighting key concepts and ideas. Participate in discussion boards, forums, and virtual meetings to interact with instructors and peers, fostering a sense of community and enhancing your understanding of the subject matter.

4. Manage Your Time Effectively

Online courses offer flexibility, but it’s essential to manage your time wisely to avoid falling behind. Create a detailed schedule, allocating specific time slots for coursework, assignments, and studying. Break down larger tasks into smaller, manageable segments to prevent procrastination. Prioritize tasks based on deadlines and dedicate focused time to each one, ensuring consistent progress throughout the course.

5. Develop Effective Communication Skills

Online courses often rely on written communication, making it crucial to hone your skills in this area. Be concise and clear in your written responses, paying attention to grammar and spelling. Actively participate in discussions, asking thoughtful questions and providing constructive feedback to your peers. Regularly check your course emails and notifications, ensuring you stay updated with any important announcements or changes.

6. Utilize Available Resources

Take full advantage of the resources provided by your online course platform and instructors. Familiarize yourself with the learning management system (LMS) and explore its features. Access supplementary materials, such as textbooks, lecture slides, and external resources recommended by instructors. Utilize online libraries, research databases, and tutorial services to deepen your understanding of the subject matter.

7. Stay Motivated and Engaged

Maintaining motivation throughout an online course can be challenging, particularly when faced with competing priorities or a lack of face-to-face interaction. Set short-term goals and reward yourself upon their completion. Connect with fellow learners through virtual study groups or online forums to foster a sense of camaraderie. Regularly remind yourself of the benefits and personal growth associated with completing the course successfully.

8. Seek Support and Clarification

Don’t hesitate to seek support or clarification when needed. Reach out to your instructors for guidance or clarification on course material. Utilize online discussion forums to ask questions or engage in collaborative problem-solving. Leverage the support services provided by your course platform or institution, such as technical support or academic advising.

Conclusion

Online courses present unique opportunities for self-paced learning and personal growth. By setting clear goals, creating a productive study environment, actively engaging with course materials, and managing your time effectively, you can maximize your chances of acing online courses. Remember to stay motivated, seek support when needed, and make the most of the available resources. Embrace the flexibility and adaptability of online learning to achieve your educational goals.