Please make sure to apply a communication model to structure a vendor negotiation conversation, build an outline for the conversation, and write the conversation. Read the following case study scenario: You are the buyer at Denigee’s Outdoor Superstore, a nationwide chain of home and patio stores. The vendor representative from “Patio Expressions” calls you to tell you that this month’s major delivery of Spring patio accessories is going to be a month late due to a problem with shipping. The vendor wants an extension on the purchase order, so he can deliver the merchandise when it arrives at his distribution center. Instructions Review the details of the case study scenario in the document below. Use the information to analyze your business position. Think about what you need to consider, what you need to communicate, and what do you need to negotiate. In this scenario, you have the benefit of knowing more about the vendor’s position than you would in a “real life” negotiation. Use it to your advantage. Vendor Negotiation Information: Case Study Click for more options Apply what you’ve learned to develop an entire dialogue. Use the negotiating techniques you learned, including active listening and body language, to create your negotiation conversation. present your dialogue and explain how the negotiating techniques and structured steps used in your vendor conversation will result in the predicted outcomes. Vendor Negotiation Information: Case Study Your position as the Buyer for Denigee’s Outdoor Superstore – What You Know: The Patio Expressions Vendor Position – What He Knows: General Information: This is a major shipment for the vendor and an important delivery for your business. This shipment represents 10% of the vendor’s total season deliveries. The markup for this vendor is generally 56%, but on this purchase order it is only 50%. The vendor representative knows about the markup rate issue on the purchase order and can (reluctantly) negotiate a 2.5% discount on the cost. You know that the competition has this same merchandise on order for this month’s delivery. The current sales trend for this vendor is down 2% compared to plan. The reason for the shipping delay is a mix-up in the vendor’s warehouse and the vendor knows he has already shipped your competitor’s initial order. The vendor’s next month’s deliveries are due in his warehouse in two days. He has refused previous requests by the competition for early shipment, due to a national ad that is running next month. The current sales trend for Patio Expressions merchandise is down 4% across the country. Warm weather arrived early in many parts of the country, and customers have already been looking for patio accessories. The buying office made an error writing the purchase order and input an incorrect markup. Since this is such a big order, it will affect your markup % for the season in this category. There will be a 30-day selling window where the competition has the merchandise to sell before your merchandise arrives in the store. You want the vendor representative to make more frequent store visits to help customers in clinics. The vendor wants more shelf space and better presentation in Denigee’s Outdoor Superstore. You are concerned that late deliveries will cause stock issues, lost sales, and dissatisfied customers. The vendor wants to discuss expanding business into your new stores and adding additional styles in your existing stores. There is another delivery from this vendor that is due to ship next month. It is a smaller delivery, but it includes many unique specialty patio accessories. The specialty patio accessories are new and are running in a national advertising campaign paid for by the vendor’s company. The vendor has a problem with the quality of some of the merchandise previously shipped from overseas, causing unexpected customer returns and lost sales. Both you and the vendor want more exposure to merchandise in the store, but you don’t want the same types of exposure. Both you and the vendor are concerned about the economy, but feel positive about well-priced and saleable Spring merchandise. Purchase answer to see full attachment Explanation & Answer: 300 Words Tags: communication model Vendor Negotiation Dialogue negotiating techniques User generated content is uploaded by users for the purposes of learning and should be used following our company’shonor code & terms of service.

MLA In-Text Citations: The Basics

Guidelines for referring to the works of others in your text using MLA style are covered throughout the MLA Handbook and in chapter 7 of the MLA Style Manual. Both books provide extensive examples, so it’s a good idea to consult them if you want to become even more familiar with MLA guidelines or if you have a particular reference question.

BASIC IN-TEXT CITATION RULES

In MLA Style, referring to the works of others in your text is done using parenthetical citations. This method involves providing relevant source information in parentheses whenever a sentence uses a quotation or paraphrase. Usually, the simplest way to do this is to put all of the source information in parentheses at the end of the sentence (i.e., just before the period). However, as the examples below will illustrate, there are situations where it makes sense to put the parenthetical elsewhere in the sentence, or even to leave information out.

General Guidelines

• The source information required in a parenthetical citation depends (1) upon the source medium (e.g. print, web, DVD) and (2) upon the source’s entry on the Works Cited page.
• Any source information that you provide in-text must correspond to the source information on the Works Cited page. More specifically, whatever signal word or phrase you provide to your readers in the text must be the first thing that appears on the left-hand margin of the corresponding entry on the Works Cited page.

IN-TEXT CITATIONS: AUTHOR-PAGE STYLE

MLA format follows the author-page method of in-text citation. This means that the author’s last name and the page number(s) from which the quotation or paraphrase is taken must appear in the text, and a complete reference should appear on your Works Cited page. The author’s name may appear either in the sentence itself or in parentheses following the quotation or paraphrase, but the page number(s) should always appear in the parentheses, not in the text of your sentence. For example:

Wordsworth stated that Romantic poetry was marked by a “spontaneous overflow of powerful feelings” (263).

Romantic poetry is characterized by the “spontaneous overflow of powerful feelings” (Wordsworth 263).

Wordsworth extensively explored the role of emotion in the creative process (263).

Both citations in the examples above, (263) and (Wordsworth 263), tell readers that the information in the sentence can be located on page 263 of a work by an author named Wordsworth. If readers want more information about this source, they can turn to the Works Cited page, where, under the name of Wordsworth, they would find the following information:

Wordsworth, William. Lyrical Ballads. Oxford UP, 1967.

IN-TEXT CITATIONS FOR PRINT SOURCES WITH KNOWN AUTHOR

For print sources like books, magazines, scholarly journal articles, and newspapers, provide a signal word or phrase (usually the author’s last name) and a page number. If you provide the signal word/phrase in the sentence, you do not need to include it in the parenthetical citation.

Human beings have been described by Kenneth Burke as “symbol-using animals” (3).

Human beings have been described as “symbol-using animals” (Burke 3).

These examples must correspond to an entry that begins with Burke, which will be the first thing that appears on the left-hand margin of an entry on the Works Cited page:

Burke, Kenneth. Language as Symbolic Action: Essays on Life, Literature, and Method. University of California Press, 1966.