Page 1 of 22

Assessment Resource Summary

Unit Details BSBLDR502 – Lead and Manage Effective Workplace Relationships

Assessment Type

This is a summative assessment, which requires each student to have adequate practice prior to undertaking this

assessment

Assessment Methods

Written Assessment (J) Assessment 1

(Written Knowledge Questions)

Case Study (D)

Assessment 2

(Scenario based project)

Project (C) Assessment 3

(Plan and manage the use of networks)

Last Modification Date April 2021

RTO No: 21870 CRICOS Provider Code: 02992E

ABN: 39 122 778 563

STUDENT COPY

RTO No: 21870 CRICOS Provider Code: 02992E

ABN: 39 122 778 563

BSBLDR502 – Lead and manage effective workplace relationships Page 2 of 22

Unit Summary

This unit describes the skills and knowledge required to lead and manage effective workplace relationships. It applies to individuals in leadership or management who have a prominent role in establishing and managing processes and procedures to support workplace relationships taking into account the organisation’s values, goals and cultural diversity. At this level work will normally be carried out within complex and diverse methods and procedures, which require the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication.

Prerequisite Units

There are no recommended pre-requisite units for this competency.

Co-requisite Units

There are no recommended co-requisite units for this competency.

Resources

Resources: Student Learner Guide, PowerPoint presentation, Sample Policies and Procedures and documents, Office equipment and resources, computer facilities with internet, including access to student resource folder.

Relevant legislation: The Fair Work Act 2009: https://www.fwc.gov.au/resolving-issues-disputes-and-dismissals/respond-application

Best practice guidelines for recruiting: https://www.humanrights.gov.au/best-practice-guidelines-recruitment-and-selection

Workplace discrimination, harassment and bullying: https://www.humanrights.gov.au/employers/good-practice-good-business-factsheets/workplace- discrimination-harassment-and-bullying

Workplace bullying: violence, harassment and bullying fact sheet: https://www.humanrights.gov.au/workplace-bullying-violence-harassment-and-bullying-fact-sheet

Workplace documentation and resources – Sample policies and procedures Equal Opportunity and Diversity Policy – WA Department of Health Equal Opportunity Policy – Australian Red Cross Gender Diversity Policy – Wesfarmers

Note: Students, currently employed, are encouraged to bring their current employer’s policies and procedures and or business documents (with their employer’s permission) to use in their course work. This material must be reviewed prior to use by the Institute’s Trainer/Assessor. For students who are unable to bring adequate policies and procedures, the Institute will provide a practice set of documents.

https://www.fwc.gov.au/resolving-issues-disputes-and-dismissals/respond-application
https://www.humanrights.gov.au/best-practice-guidelines-recruitment-and-selection
https://www.humanrights.gov.au/employers/good-practice-good-business-factsheets/workplace-discrimination-harassment-and-bullying
https://www.humanrights.gov.au/employers/good-practice-good-business-factsheets/workplace-discrimination-harassment-and-bullying
https://www.humanrights.gov.au/workplace-bullying-violence-harassment-and-bullying-fact-sheet