You must use the case studies.You cannot make up your own scenarios. For the letter: Use block or modified block format. Print or design a letterhead for your company. You may invent names, addresses and other details where you find it necessary to fill in gaps, but DO NOT change the information given to you in the case studies. Each part of the project should be on a separate page (but may be saved in the same document). Email and Memo should be formatted according to the guidelines we’ve discussed in class. Go back through your class notes and make sure you’re applying what we’ve learned. Case studies: 1) Negative letter (project delay), #1 on Case Studies page 2) Positive news email (notification of employee raises), #2 on Case Studies page 3) Neutral memo (new employee procedures), #3 on Case Studies page. Grading: I’ve provided a few examples, but do not use them as templates. Compose your own letter according to the guidelines we’ve covered. Remember the elements we have discussed so far. You should think about organization, approach, purpose, audience, and clarity. How should the document be organized to best suit the needs of your reader/s? Who are you writing for? What level of diction is appropriate? Make sure the information is easy for your reader to find (use topic sentences, then follow with details). Use subheadings where appropriate or necessary. Make sure you use correct grammar and spelling as you are a representative of the company. https://us-lti.bbcollab.com/collab/ui/session/play… https://us-lti.bbcollab.com/collab/ui/session/play… THIS LINK IS FOR PROJECT ASSIGNMENT EXPLANATION ( https://us-lti.bbcollab.com/collab/ui/session/play… ) https://us-lti.bbcollab.com/collab/ui/session/play… I have provided everything you need to do this assignment, please read and watch all provided documents and videos before start on the assignment. Case Studies for Project 1: 1) Bad News Letter: Explaining a Project Delay You work for Houston-based company Delvientos Construction as a Project Manager. You’ve been hired to oversee the construction of a small strip shopping center, and you have experienced a series of small delays about halfway through the project due to bad weather. Even worse, you’ve just been informed that there is heavy rain in the forecast for the entire upcoming week. Yesterday, just when you thought nothing else could go wrong, you discovered that your concrete supplier, Atlas Concrete, has a truck drivers’ strike in progress. Because you still need half the concrete for the project, you’ve started searching for another supplier. Your client, an investor/developer named Tanya Lee, located in a city about 200 miles away, probably will be upset by any delays in construction, whether or not they are within your control. Write her a letter in which you explain the weather and concrete problems. Try to ease her concerns, especially because you hope to continue working with her on future jobs. 2) Good News Email Notification of Raise As Human Resources Director of a community college in Lake Charles, Louisiana, you’ve just learned that the Board of Directors has approved a 3% raise for both full-time and adjunct professors. This raise has been deliberated for a period of three years, and has finally received a vote. The raise is the first part of a new policy acknowledging a larger workload for instructors to accommodate larger class sizes, and an expectation of additional professional development requirements. Congratulate your professors and let them know why they’re receiving the raise and when they can expect to see it in their paychecks. 3) Neutral Memo Notification of New Employee Onboarding Procedures As the Vice President of TaxRite Accounting, you have a number of announcements to make to the new employees of your accounting firm. Write a memo, including the subject line that clearly relates the following information: All new employees must attend the orientation session, which is offered each day at 10am in room 1324 during the week of October 14-18. Employees must register for the session through the company employee portal, and will receive a confirmation code that they will use to sign in at their chosen session. Additionally, each new employee will need to make their final selections for their benefits package by October 25. They need to decide whether to opt in to dental and vision coverage, determine the amount of life insurance coverage they will need, and indicate whether they would like to include dependents in their health insurance package. These decisions are final for the year once made, and employees may not make changes until the following October. HR representatives will be available for advising and consultation in breakroom each Friday from 3-5 pm before the deadline. New employees must also complete the Records Privacy and Sexual Harassment trainings. Department managers will provide these new employees with a link via email with further instructions. Don’t forget to welcome the new employees and assure them that you are available to answer questions. (Remember, you need to make decisions about how to break this information up into categories, use formatting, etc. Don’t just copy and paste the wording from the case study. Put in your own words.) From: Time Warner Customer Service Date: Tues., March 15, 2014 To: Barney P. Levinson Subject: RE: Possible Discounts Dear Mr. Levinson, We have received your inquiry about a discount on your monthly cable bill. Unfortunately, Time Warner cannot extend any additional offers to customers currently under contract. We apologize for the inconvenience. Feel free to check back in a few months, when new offers may be added. We are currently running a promotion for new referrals, however. If 3 of your friends join Time Warner as new customers, you can receive a one-time $50 discount on a monthly bill. Please see our website for further details. If you have any other questions, please visit Timewarner.com or call (866) 8GO-CABLE. Best, Michaela Smithson Customer Service Rep. Ext. 4667 Make the following sentences more concise by placing the action in the verb. You may need to change the structure of the sentence. I’ve completed the first one as an example. These are not the only solutions, but they are likely the simplest corrections. You always have the option of rewording the sentences completely. 1. The inspectors indicated that observation of the site occurred on July 16, 2011. Inspectors observed the site on July 16, 2011. 2. After three hours of discussion, the branch managers agreed that establishment of a new mission statement should take place in the next fiscal year. After three hours of discussion, the branch managers agreed to establish a new mission statement within the next fiscal year. 3. Assessment of the firm’s progress will happen during the annual meeting of the Board of Directors. The Board of Directors will assess the firm’s progress during their annual meeting. 4. Documentation of the results of the lab test appeared in the final report. Results of the lab test were documented in the final report. 5. The financial statement showed that computation of the annual revenues had been done properly. The financial statement showed that the annual revenues were computed properly. Replace the unnecessarily long words and phrases with shorter ones. I’ve completed the first one as an example. 1. In the final analysis, we decided to place the new pumping station in the proximity of the old one. We ultimately decided to place the new pumping station near the old one. 2. Endeavoring to complete the study on time, Sheila transported the supplies immediately from the field location to the lab. Trying to complete the study on time, Sheila moved the supplies immediately from the field location to the lab. 3. During the course of his career, he planned to utilize the experience he had gained the ambulance business. (Here, I would just change ‘utilize’ to ‘apply’ or ‘use.’) 4. His work with the firm terminated due to the fact that he took a job with another competing firm. His work with the firm ended because he took a job with a competing firm. 5. Subsequent to the announcement he made, he held a news conference for approximately one hour of time. After his announcement, he held an hour-long news conference. Rewrite these sentences to eliminate cliches and there are/it is constructions. I’ve completed the first one as an example. 1. There are many examples of skyrocketing equipment costs affecting the final budget for the project. An overall increase in equipment costs has affected our project’s final budget. 2. She explained to her staff that it was as plain as day that they would have to decrease their labor costs. She explained to her staff that they would have to decrease their labor costs. 3. The prospective client asked for a ballpark figure of the project costs. (Change ‘Ballpark figure’ to ‘estimate’) 4. Last but not least, there was the issue of quality control that he wanted to emphasize in his speech. Lastly, he wanted to emphasize the issue of quality control. 5. Though we have lost profits this quarter, if we think outside the box, we should be able to recover them. Though we have lost profits this quarter, we should be able to recover them if we think creatively. northland Theatre lab 1111 Parkway circle Holyoke, MA 01041 August 2, 2015 Ms. Casey Turnbaugh 2025 Forney Drive Greensboro, NC 27435 Dear Ms. Turnbaugh: It is my great pleasure to inform you that you have been accepted into Northland Theatre Lab’s 2015-2016 Repertory Company. You have been selected to play the roles of Hedda in Hedda Gabler and Francine in Two Fools. In addition to these lead roles, you will be allowed to audition for supporting roles in the other plays in our season. These plays will include the experimental play Don’t Tell Her! and the musicals Avenue Q and Anything Goes. Auditions will be held the week of August 23-27. For the musical audition, please prepare an up-tempo song and a brief comic monologue. You should also wear comfortable clothing and tap shoes for a brief dance assessment. Piano accompaniment will be provided, so you may bring sheet music. Please report to the theatre at 3pm on August 20. Housing is provided, as well as the salary we discussed and one meal per day. I have attached a list of other items that we usually recommend that company members bring to make their stay more comfortable. I am extremely excited to witness the talent and experience you will bring to our current season, and I look forward to working with you throughout the coming year. This company is shaping up to be one of the strongest groups of actors and crew members Northland has ever had. Please let me know if you have any questions or concerns. You may reach me via cell at (413) 228-4242, or by email at [email protected]. Welcome to the company! All my best, Mark K. Renshaw Artistic Director Encl: Cast Housing Memo Purchase answer to see full attachment Tags: business correspondence unfortunate circumstances construction operations Delvientos Construction unforeseen delays User generated content is uploaded by users for the purposes of learning and should be used following Studypool’s honor code & terms of service.

MLA In-Text Citations: The Basics

Guidelines for referring to the works of others in your text using MLA style are covered throughout the MLA Handbook and in chapter 7 of the MLA Style Manual. Both books provide extensive examples, so it’s a good idea to consult them if you want to become even more familiar with MLA guidelines or if you have a particular reference question.

BASIC IN-TEXT CITATION RULES

In MLA Style, referring to the works of others in your text is done using parenthetical citations. This method involves providing relevant source information in parentheses whenever a sentence uses a quotation or paraphrase. Usually, the simplest way to do this is to put all of the source information in parentheses at the end of the sentence (i.e., just before the period). However, as the examples below will illustrate, there are situations where it makes sense to put the parenthetical elsewhere in the sentence, or even to leave information out.

General Guidelines

• The source information required in a parenthetical citation depends (1) upon the source medium (e.g. print, web, DVD) and (2) upon the source’s entry on the Works Cited page.
• Any source information that you provide in-text must correspond to the source information on the Works Cited page. More specifically, whatever signal word or phrase you provide to your readers in the text must be the first thing that appears on the left-hand margin of the corresponding entry on the Works Cited page.

IN-TEXT CITATIONS: AUTHOR-PAGE STYLE

MLA format follows the author-page method of in-text citation. This means that the author’s last name and the page number(s) from which the quotation or paraphrase is taken must appear in the text, and a complete reference should appear on your Works Cited page. The author’s name may appear either in the sentence itself or in parentheses following the quotation or paraphrase, but the page number(s) should always appear in the parentheses, not in the text of your sentence. For example:

Wordsworth stated that Romantic poetry was marked by a “spontaneous overflow of powerful feelings” (263).

Romantic poetry is characterized by the “spontaneous overflow of powerful feelings” (Wordsworth 263).

Wordsworth extensively explored the role of emotion in the creative process (263).

Both citations in the examples above, (263) and (Wordsworth 263), tell readers that the information in the sentence can be located on page 263 of a work by an author named Wordsworth. If readers want more information about this source, they can turn to the Works Cited page, where, under the name of Wordsworth, they would find the following information:

Wordsworth, William. Lyrical Ballads. Oxford UP, 1967.

IN-TEXT CITATIONS FOR PRINT SOURCES WITH KNOWN AUTHOR

For print sources like books, magazines, scholarly journal articles, and newspapers, provide a signal word or phrase (usually the author’s last name) and a page number. If you provide the signal word/phrase in the sentence, you do not need to include it in the parenthetical citation.

Human beings have been described by Kenneth Burke as “symbol-using animals” (3).

Human beings have been described as “symbol-using animals” (Burke 3).

These examples must correspond to an entry that begins with Burke, which will be the first thing that appears on the left-hand margin of an entry on the Works Cited page:

Burke, Kenneth. Language as Symbolic Action: Essays on Life, Literature, and Method. University of California Press, 1966.