JWI 550: Operational Excellence Assignment 3 Operations Management Project Part C: Six Sigma Project Charter Due: Sunday, midnight of Week 9 (15% of course grade) Overview Six Sigma projects are powerful tools for achieving breakthrough improvements. Improvement projects utilize the DMAIC methodology, while design or re-design projects use the DMADV methodology. Such projects can be undertaken for large or small initiatives. But because they require a fair bit of work in planning and engaging the team, they are usually applied in situations where a significant change effort is likely to lead to an outcome well in excess of the work put into the project. In the first two parts of your Operations Management Course Project, you have: (A) mapped and analyzed the value stream, and (B) organized a Kaizen or Work-Out to address improvement opportunities which do not require rigorous data analysis. Now, you are ready to move forward with one or more projects that leverage the power of Six Sigma’s tools and rigorous data-driven analysis. A project charter is needed for each proposed Six Sigma project. Project charters enable management to understand, evaluate, and approve projects for launch. Instructions Use your work in Part A and Part B of your Course Project, as well as what you have learned so far in this course, to identify a potential Six Sigma project that can benefit the value stream and your organization. 1) List and describe potential Six Sigma project(s) that you would propose to senior management, recommend one project, and justify your selection. 2) Develop a detailed Project Charter for your recommended project. The project charter must include the following: a. Problem statement b. Goal statement or objectives c. Project scope d. Critical-to-quality requirements, or CTQs, of the processes within the scope of this project e. Key metric Y (or key metrics Y) f. Expected operational and financial benefits of the project g. Milestone dates for each phase of DMAIC (or DMADV) h. Project team (titles of project team leader and members) i. Champion (title of executive or senior manager) Submission Requirements Your work is to be submitted in Word. Total length should be 3-4 pages. Since this is a charter, put some thought into how best to present the material visually. Use the instructor-provided Project Charter Template as a guide. At an absolute minimum, you should include clear headers and sub-headers. You may also want to call out certain elements, like timelines or key milestones, using graphics, tables, or colors to make the charter visually appealing and easy to read. © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This course guide is subject to change based on the needs of the class. 550 Assignment 3 (1208) Page 1 of 3 JWI 550: Operational Excellence Assignment 3 RUBRIC: Part C CRITERIA List potential Six Sigma projects that you would recommend to senior management, and justify your selection Unsatisfactory Low Pass a. Problem statement b. Goal statement or objectives c. Project scope d. Critical-to-quality requirements or CTQs of the processes within the scope of this project High Pass Honors No potential Six Sigma projects identified or no justification for selection. Potential Six Sigma projects identified, but no justification for selection. Potential Six Sigma projects identified with incomplete or unclear justification for selection. Potential Six Sigma projects identified with clear justification for selection. Potential Six Sigma projects identified with clear justification for selection. Provides additional clear connection to specific strategic initiatives in the student’s organization. Missing or inaccurate list of any potential Six Sigma Project Charters. List of potential Six Sigma projects. Project Charters with bullet points (a) to (f) addressed. List of potential Six Sigma projects and selection justified. Project Charters complete with all bullet points addressed. List of potential Six Sigma projects and selection justified. Project Charters complete with all bullet points addressed. List of potential Six Sigma projects and selection justified. Project Charters complete with all bullet points addressed. Includes detailed and correct entries in Project Charter. Includes excellent, detailed entries in project charter. Weight: 25% Develop a detailed Project Charter for each recommended project. The Project Charter must include the following: Pass e. Key metric Y (or key metrics Y) f. Expected operational and financial benefits of the project g. Milestone dates for each phase of DMAIC (or DMADV) h. Project team (titles of project team leader and members) i. Champion (title of executive or senior manager) Weight: 60% © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This course guide is subject to change based on the needs of the class. 550 Assignment 3 (1208) Page 2 of 3 JWI 550: Operational Excellence Assignment 3 Finished product presents responses and recommendations in a well-organized format that is easy to read and free from grammatical errors Weight: 15% Finished product is disorganized and/or difficult to understand and includes significant grammatical errors. Finished product is free from significant grammatical errors, but it lacks organizational cohesion, making it challenging to read and/or understand the recommendations Finished product is free from significant grammatical errors and presents responses and recommendations in a satisfactory manner. Finished product is well-designed and written, with a clear, easy-toread layout and few grammatical errors. Finished product is well-designed and written, with a clear, easy-toread layout and few grammatical errors. Student makes good use of color and/or other design elements to create a visually appealing charter. © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This course guide is subject to change based on the needs of the class. 550 Assignment 3 (1208) Page 3 of 3 Operations Management Project Part A: Value Stream Mapping and Analysis Tiffani Robinson 1/23/2022 Current State Value Stream Map Supplier Receiving customer Order Process Processing Customer Order C/T-5 min C/O- 1 min Uptime 80% Shifts 1 Orders 17 I minute 5min Customer C/T- 10 min C/O- 2 min Uptime- 80% Shifts 1 Orders 17 1 minute 10 min Packaging order Shipping C/T- 10 min C/O- 2 min Uptime -80% Shifts- 2 Orders 17 I minute 2 days Production lead time, 2 days 3 mins 10 min LEAD TIME Process lead time 25 minutes Key Metrics ?Process ? Time (PT)- 25 minutes per order Production lead time, 2 days 3 minutes ?Percent Complete and Accurate (%C&A) 95% Current State Summary Metrics Total lead time (Total LT) =Process Time (PT)+ Production lead time 25 minutes + fcv2 days 3 minutes= 2 days, 28 minutes Total process time (Total PT) Time to receive customer order (5min) + processing customer order (10min)+ packaging customer order (10min)= 25 minutes per order Current State Summary Metrics ? Activity Ratio (AR) ? 425/963*100=44.1% ? Rolled Percent Complete and Accurate (Rolled %C&A) ? 95% Current State of the Value Stream ? The current value stream shows that the company uses a system to track the medication that needs to be filled, what office it goes to, and how many times we refill the medication in (1) year. ? This has been instrumental in reducing the process and production lead time ? However, it still has a long lead time as a result of the time it takes to ship the product ? The company needs to deal with the bottleneck and streamline its operations ? The company also needs to enhance its activity ratio REFERENCES Langstrand, J. (2016). An introduction to value stream mapping and analysis. Retrieved from https://www.diva- portal.org/smash/get/diva2:945581/FULLTEXT01.pdf Rajeshirke, K. (2018). Decoding Value Stream Mapping https://www.linkedin.com/pulse/decoding-value-stream-mappingkiran-rajeshirke Purchase answer to see full attachment

Mastering the Art of Online Learning: Your Guide to Acing Online Courses

Introduction

In recent years, the popularity of online courses has skyrocketed, offering learners the flexibility to acquire new skills and knowledge from the comfort of their homes. However, succeeding in online courses requires a different approach compared to traditional classroom settings. To help you make the most of your online learning experience, this article presents essential strategies and tips to ace your online courses.

1. Set Clear Goals and Plan Ahead

Before embarking on an online course, establish clear goals and objectives. Determine what you hope to achieve by the end of the course and break down your goals into manageable milestones. Create a study schedule that aligns with your other commitments, ensuring you allocate dedicated time for coursework, assignments, and revision.

2. Create a Productive Study Environment

Establishing a conducive study environment is crucial for online learning success. Find a quiet, well-lit space where you can concentrate without distractions. Remove any potential interruptions, such as notifications from social media or email. Organize your study materials and have a reliable internet connection to ensure seamless access to course materials.

3. Actively Engage in the Course

Active participation is key to mastering online courses. Engage with course materials, including videos, readings, and interactive components. Take comprehensive notes, highlighting key concepts and ideas. Participate in discussion boards, forums, and virtual meetings to interact with instructors and peers, fostering a sense of community and enhancing your understanding of the subject matter.

4. Manage Your Time Effectively

Online courses offer flexibility, but it’s essential to manage your time wisely to avoid falling behind. Create a detailed schedule, allocating specific time slots for coursework, assignments, and studying. Break down larger tasks into smaller, manageable segments to prevent procrastination. Prioritize tasks based on deadlines and dedicate focused time to each one, ensuring consistent progress throughout the course.

5. Develop Effective Communication Skills

Online courses often rely on written communication, making it crucial to hone your skills in this area. Be concise and clear in your written responses, paying attention to grammar and spelling. Actively participate in discussions, asking thoughtful questions and providing constructive feedback to your peers. Regularly check your course emails and notifications, ensuring you stay updated with any important announcements or changes.

6. Utilize Available Resources

Take full advantage of the resources provided by your online course platform and instructors. Familiarize yourself with the learning management system (LMS) and explore its features. Access supplementary materials, such as textbooks, lecture slides, and external resources recommended by instructors. Utilize online libraries, research databases, and tutorial services to deepen your understanding of the subject matter.

7. Stay Motivated and Engaged

Maintaining motivation throughout an online course can be challenging, particularly when faced with competing priorities or a lack of face-to-face interaction. Set short-term goals and reward yourself upon their completion. Connect with fellow learners through virtual study groups or online forums to foster a sense of camaraderie. Regularly remind yourself of the benefits and personal growth associated with completing the course successfully.

8. Seek Support and Clarification

Don’t hesitate to seek support or clarification when needed. Reach out to your instructors for guidance or clarification on course material. Utilize online discussion forums to ask questions or engage in collaborative problem-solving. Leverage the support services provided by your course platform or institution, such as technical support or academic advising.

Conclusion

Online courses present unique opportunities for self-paced learning and personal growth. By setting clear goals, creating a productive study environment, actively engaging with course materials, and managing your time effectively, you can maximize your chances of acing online courses. Remember to stay motivated, seek support when needed, and make the most of the available resources. Embrace the flexibility and adaptability of online learning to achieve your educational goals.