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1.Which of the following is an enduring change of behavior that results from experience?
a)
Learning
b)
Managerial sense-making
c)
Organizational tracking
d)
Lifelong careers
e)
Managerial scholarship
2. According
to Archie B. Carroll, the majority of managers are:
a)
immoral.
b)
amoral.
c)
moral.
d)
mindful.
e)
none of the above.
3. According to Robert Katz, the essential
skills of management can be grouped into
which of the following three categories
a) Communicative, procedural, and strategic.
b)
Communicative, technical, and human.
c) Human, supervisory, and conceptual.
d) Technical, human, and conceptual.
e) Procedural, supervisory, and strategic.
4. The shared
beliefs and values that influence the behavior of organizational members refers
to organizational:
a)
mission.
b)
purpose.
c)
strategy.
d)
culture.
e)
stakeholders.
5. Which traits are
associated with the Big Five personality dimension of extraversion?
a) Outgoing, sociable,
and assertive
b) Good-natured,
trusting, and cooperative
c) Responsible,
dependable, and persistent
d) Unworried, secure,
and relaxed
e) Imaginative,
curious, and broad-minded
6. __________ occurs when individuals express positive feelings upon
encountering others who exhibit values similar to their own.
a)Personal
consistency
b) Theoretical
consistency
c) Personal congruence
d) Value performance
e) Value congruence
7. __________ in
organizations emphasizes appreciation of differences in creating a setting
where everyone feels valued and accepted.
a) Employee
appreciation
b) Valuing diversity
c) Diversity
divergence
d) Employee valuation
e) Employee tolerance
8. Estimates
indicate that __________ Americans have one or more physical or mental
disabilities.
a) 10 million
b) 20 million
c) 30 million
d) 40 million
e) 50 million
9. The degree of loyalty an individual feels toward the organization is
known as __________.
a) job satisfaction
b) organizational
commitment
c) job involvement
d) employee engagement
e) organizational
citizenship
10. Which work
attitude reflects feelings that the job serves ones financial, developmental,
and professional interests?
a) Rational commitment
b) Emotional
commitment
c) Job involvement
d) Spillover effect
e) Employee engagement
11. Which of the
following statements about attitudes is false?
a) Attitudes are
influenced by values.
b) Attitudes are
acquired from the same sources as values.
c) Attitudes focus on
specific people or objects.
d) Attitudes are more
stable than values.
e) Attitudes are
hypothetical constructs.
12. Social emotions
refer to __________.
a) an individuals
feelings based on information internal to himself or herself
b) an individuals
feelings based on information external to himself or herself
c) group feelings
based on information internal to themselves
d) group feelings
based on information external to themselves
e) an individuals
feelings based on information internal and external to himself or herself
13.Which of the
following sets of items relate to the perceiver as a factor influencing of the
perceptual process?
a) Physical, social,
and organizational contexts
b) Past experiences,
needs or motives, personality, values, and attitudes
c) Contrast,
intensity, figure-ground separation, size, motion, and repetition/novelty
d) Attitudes, physical
characteristics, contrast, and size
e) Values,
organizational norms, motion, and repetition/novelty
14. Projection is
especially likely to occur in the __________ stage of perception.
a) attention
b) organization
c) interpretation
d) selection
e) retrieval
15. The factors
that influence the perceptual process include characteristics regarding the
__________.
a) inputs,
throughputs, and outputs
b) information, facts,
and data
c) perceiver, setting,
and perceived
d) perceiver,
intention, and consequence
e) intention, meaning,
and result
16. __________ is
the withdrawal of negative consequences, which tends to increase the likelihood
of repeating the desirable behavior in similar settings.
a) Positive
reinforcement
b) Extinction
c) Negative
reinforcement
d) Punishment
e) Parallel
reinforcement
17. The creation of
a new behavior by the positive reinforcement of successive approximations to
the desired behavior is called __________.
a) imitation
b) portrayal
c) modeling
d) shaping
e) representation
18. Which of the
following needs did Maslow describe as lower-order needs?
a) Esteem, social, and
safety
b) Self-actualization
and esteem
c) Safety,
self-actualization, and social
d) Social and esteem
e) Self-actualization
and physiological
19. Which of the
following is the correct order of Maslows needs from the lowest (lower-order
need) to the highest (higher-order need)?
a) Safety, social,
physiological, esteem, and self-actualization
b) Esteem, safety,
social, physiological, and self-actualization
c) Social, esteem,
self-actualization, physiological, and safety
d) Physiological,
safety, social, esteem, and self-actualization
e) Physiological,
social, safety, self-actualization, and esteem
20. Which of the following needs did Maslow describe as higher-order
needs?
a) Esteem, social, and
safety
b) Self-actualization and
esteem
c) Safety,
self-actualization, and social
d) Social and esteem
e) Self-actualization
and physiological
21. Which of the
following is classified as a content theory?
a) ERG theory
b) Expectancy theory
c) Goal-setting theory
d) Equity theory
e) All of the above
22. The most common
form of __________ is a 4-40 schedulethat is, 40 hours of work is
accomplished in four 10-hour days.
a) the compressed
workweek
b) job sharing
c) flexible working
hours
d) job simplification
e) telecommuting
23. The degree to
which the job gives the employee substantial freedom, independence, and
discretion in scheduling the work and determining the procedures used in
carrying it out is referred to as:
a) skill variety.
b) task identity.
c) autonomy.
d) job feedback.
e) task significance.
24. Job
simplification is a job design approach that __________.
a) identifies the best
job-fits between job applicants and job requirement
b) ensures that jobs
do not become too difficult to perform over time
c) standardizes work
procedures and employs people in clearly defined and highly specialized tasks
d) uses simple
checklists to monitor high job performance
e) creates many
opportunities for promotions into more complex jobs
25. __________ is a
method of performance appraisal that uses a small number of performance
categories, such as very good, good, adequate, and very poor, and slots
a certain proportion of people into each category.
a) Paired comparison
b) Critical incident diary
c) Forced distribution
d) Ranking
e) Management by objectives1.Which of the
following is an enduring change of behavior that results from experience?a)
Learningb)
Managerial sense-makingc)
Organizational trackingd)
Lifelong careerse)
Managerial scholarship2. According
to Archie B. Carroll, the majority of managers are:a)
immoral.b)
amoral.c)
moral.d)
mindful.e)
none of the above.3. According to Robert Katz, the essential
skills of management can be grouped into
which of the following three categoriesa) Communicative, procedural, and strategic.b)
Communicative, technical, and human.c) Human, supervisory, and conceptual.d) Technical, human, and conceptual.e) Procedural, supervisory, and strategic.4. The shared
beliefs and values that influence the behavior of organizational members refers
to organizational:a)
mission.b)
purpose.c)
strategy.d)
culture.e)
stakeholders.5. Which traits are
associated with the Big Five personality dimension of extraversion?a) Outgoing, sociable,
and assertiveb) Good-natured,
trusting, and cooperativec) Responsible,
dependable, and persistentd) Unworried, secure,
and relaxede) Imaginative,
curious, and broad-minded6. __________ occurs when individuals express positive feelings upon
encountering others who exhibit values similar to their own.a)Personal
consistencyb) Theoretical
consistencyc) Personal congruenced) Value performancee) Value congruence7. __________ in
organizations emphasizes appreciation of differences in creating a setting
where everyone feels valued and accepted.a) Employee
appreciationb) Valuing diversityc) Diversity
divergenced) Employee valuatione) Employee tolerance8. Estimates
indicate that __________ Americans have one or more physical or mental
disabilities.a) 10 millionb) 20 millionc) 30 milliond) 40 millione) 50 million9. The degree of loyalty an individual feels toward the organization is
known as __________.a) job satisfactionb) organizational
commitmentc) job involvementd) employee engagemente) organizational
citizenship10. Which work
attitude reflects feelings that the job serves ones financial, developmental,
and professional interests?a) Rational commitmentb) Emotional
commitmentc) Job involvementd) Spillover effecte) Employee engagement11. Which of the
following statements about attitudes is false?a) Attitudes are
influenced by values.b) Attitudes are
acquired from the same sources as values.c) Attitudes focus on
specific people or objects.d) Attitudes are more
stable than values.e) Attitudes are
hypothetical constructs.12. Social emotions
refer to __________.a) an individuals
feelings based on information internal to himself or herselfb) an individuals
feelings based on information external to himself or herselfc) group feelings
based on information internal to themselvesd) group feelings
based on information external to themselvese) an individuals
feelings based on information internal and external to himself or herself13.Which of the
following sets of items relate to the perceiver as a factor influencing of the
perceptual process?a) Physical, social,
and organizational contextsb) Past experiences,
needs or motives, personality, values, and attitudesc) Contrast,
intensity, figure-ground separation, size, motion, and repetition/noveltyd) Attitudes, physical
characteristics, contrast, and sizee) Values,
organizational norms, motion, and repetition/novelty14. Projection is
especially likely to occur in the __________ stage of perception.a) attentionb) organizationc) interpretationd) selectione) retrieval15. The factors
that influence the perceptual process include characteristics regarding the
__________.a) inputs,
throughputs, and outputsb) information, facts,
and datac) perceiver, setting,
and perceivedd) perceiver,
intention, and consequencee) intention, meaning,
and result16. __________ is
the withdrawal of negative consequences, which tends to increase the likelihood
of repeating the desirable behavior in similar settings.a) Positive
reinforcementb) Extinctionc) Negative
reinforcementd) Punishmente) Parallel
reinforcement17. The creation of
a new behavior by the positive reinforcement of successive approximations to
the desired behavior is called __________.a) imitationb) portrayalc) modelingd) shapinge) representation18. Which of the
following needs did Maslow describe as lower-order needs?a) Esteem, social, and
safetyb) Self-actualization
and esteemc) Safety,
self-actualization, and sociald) Social and esteeme) Self-actualization
and physiological19. Which of the
following is the correct order of Maslows needs from the lowest (lower-order
need) to the highest (higher-order need)?a) Safety, social,
physiological, esteem, and self-actualizationb) Esteem, safety,
social, physiological, and self-actualizationc) Social, esteem,
self-actualization, physiological, and safetyd) Physiological,
safety, social, esteem, and self-actualizatione) Physiological,
social, safety, self-actualization, and esteem20. Which of the following needs did Maslow describe as higher-order
needs?a) Esteem, social, and
safetyb) Self-actualization and
esteemc) Safety,
self-actualization, and sociald) Social and esteeme) Self-actualization
and physiological21. Which of the
following is classified as a content theory?a) ERG theoryb) Expectancy theoryc) Goal-setting theoryd) Equity theorye) All of the above22. The most common
form of __________ is a 4-40 schedulethat is, 40 hours of work is
accomplished in four 10-hour days.a) the compressed
workweekb) job sharingc) flexible working
hoursd) job simplificatione) telecommuting23. The degree to
which the job gives the employee substantial freedom, independence, and
discretion in scheduling the work and determining the procedures used in
carrying it out is referred to as:a) skill variety.b) task identity.c) autonomy.d) job feedback.e) task significance.24. Job
simplification is a job design approach that __________.a) identifies the best
job-fits between job applicants and job requirementb) ensures that jobs
do not become too difficult to perform over timec) standardizes work
procedures and employs people in clearly defined and highly specialized tasksd) uses simple
checklists to monitor high job performancee) creates many
opportunities for promotions into more complex jobs25. __________ is a
method of performance appraisal that uses a small number of performance
categories, such as very good, good, adequate, and very poor, and slots
a certain proportion of people into each category.a) Paired comparison
b) Critical incident diary
c) Forced distribution
d) Ranking
e) Management by objectives”